Skip to content
Japan Cyber Watch

Topic

incident reporting

Analysis

How GMO Fought an Extortion in Public, and Why That Helped the Attackers

GMO Internet answered the extortion of its Onamae.com Desktop Cloud customers with a public campaign: a request for active cyber defense, a CEO blog, a $1 million bounty with daily tip counts and a stream of social media posts. Its customer advice was good. The spectacle around it was, in our view, the worst way to respond to people who need attention.